Privacy & Security

Hi7 Privacy Policy — Your data is safe with us

Every piece of your data on hi7 is protected with the highest level of security. We believe transparency is the foundation of trust — which is why our privacy policy is written to be simple and clear.

Last Updated: January 2026
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Applicable to: hi7.live

Summary: hi7 never sells your personal data to third parties. Protecting your privacy is our highest priority.

1

Introduction & Scope

Hi7 (hi7.live) is a responsible online gaming platform. We believe protecting each player's privacy is our ethical duty. This privacy policy applies to all users of the hi7.live website and app.

Hi7's privacy policy is built to meet international data protection standards. By using our platform, you are considered to have accepted this policy. We recommend reading it once before creating an account.

  • This policy applies to all hi7.live products and services.
  • hi7 is not responsible for the privacy policies of any third-party websites or services.
  • We may update this policy at any time and changes will be announced on the platform.
  • This policy is written in plain, easy-to-understand language.
2

What data we collect

Hi7 only collects the data needed to deliver the best gaming experience and maintain platform security. We never collect unnecessary or excessive information.

Type of Data What is collected When it is collected
Identity Information Full name, date of birth, national ID For registration and KYC verification
Contact Information Mobile number, email address At account registration
Financial information Mobile banking number, transaction history During deposits and withdrawals
Device information IP address, browser, operating system While Using the Platform
Gaming data Game history, bet amounts, winning records Automatically during gameplay

hi7 never directly collects or stores your full payment card or bank account numbers. All payments are processed through secure third-party gateways.

3

How Your Data Is Used

Hi7 uses collected data only for specific, legitimate purposes. Every reason your data is used is clearly stated below.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and financial transactions.
  • To prevent fraud and maintain platform security.
  • To provide customer support and resolve issues.
  • To meet the requirements of regulatory authorities.
  • To customize your gaming experience according to your preferences.
  • To send relevant promotions and bonus offers (with your consent).
  • To improve the platform and enhance service quality.

Important: hi7 never sells your personal data to advertising companies or any other third parties. This is our core commitment.

4

How Long Your Data Is Retained

Hi7 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

  • Active account data: retained for as long as the account remains active.
  • Closed account data: retained for up to 5 years after closure (as required by law).
  • Financial transaction records: up to 7 years (in accordance with regulatory guidelines).
  • Cookie and session data: upon session end or after a set period.
  • Support chat records: retained for up to 1 year after issue resolution.

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

5

Sharing Data with Third Parties

Hi7 may share data with third parties in limited circumstances. In each case, there is a legitimate reason and data protection is guaranteed.

  • Payment Processors: With authorized payment gateway providers to process transactions.
  • KYC provider: With licensed verification services for identity checks.
  • Regulatory Authority: With government or regulatory authorities as required by law.
  • Technology Service Providers: For server hosting and cybersecurity services (under NDA agreement).
  • Fraud Prevention: With agencies assisting in the investigation of suspicious activity.

All of hi7's third-party partners operate under strict data protection agreements. They are not permitted to use your data for their own purposes.

6

Cookies and tracking technologies

Cookies and similar technologies are used on the hi7 website and app to enhance your browsing experience and ensure the platform functions properly.

  • Essential Cookies: Essential for login sessions and platform security.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand and improve how the platform is used.
  • Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

7

Your Right to Privacy

Hi7 gives you full control over your personal data. Your rights are outlined below. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You have the right to know and view what personal data hi7 holds about you.

Right to Rectification

You have the right to request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You have the right to receive your data in a standard, portable format.

Right to Opt Out of Marketing

You have the right to opt out of receiving promotional emails or SMS.

8

Privacy Protection for Minors

Hi7 is a platform strictly for adults. We do not knowingly collect or store data from anyone under the age of 18.

  • Age verification is mandatory at the point of registration.
  • Any account identified as belonging to a minor will be suspended immediately.
  • Any data identified as belonging to a minor will be deleted without delay.
  • Parents can report suspicious activity.

If you believe your child is using hi7, please contact our support team immediately. We will take prompt action.

9

Technical Measures for Data Security

Hi7 uses the latest technology to keep your data secure. Our focus is on real, effective measures — not just written policies.

  • SSL/TLS encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by independent experts.
  • Data masking: Confidentiality is maintained when displaying sensitive information.
  • Access control: Only authorized personnel have access to specific data.

hi7's data centers comply with international security standards. We never compromise on the security of your data.

10

Policy Changes & Contact

Hi7 may update this privacy policy from time to time. If changes are made, we will notify you by email or through a notice on the platform. Continued use of the platform after any update constitutes acceptance of the revised policy.

  • Advance notice will be provided for any significant changes.
  • The date of the latest update will always be shown at the top of the page.
  • Archived copies of previous policies are available on request from our support team.

For any questions or concerns about our privacy policy, please reach out to our support team. We are always here to help.

Last Updated: January 2026  |  support@hi7 .live

Why hi7 Trustworthy

Hi7's 6 core commitments to your privacy and security

Military-grade encryption

Every transaction and piece of personal data on hi7 is protected by 256-bit SSL encryption — the same technology used in the banking sector.

Strict identity verification

KYC verification on every account ensures that only the rightful owner can operate it — for your protection.

Data is never sold

Hi7 does not sell your data to advertising companies or any third party. This is a non-negotiable policy.

24/7 security monitoring

Hi7's security team monitors systems around the clock. Any suspicious activity is acted upon immediately.

Stay in control

From your account settings, you can view, edit, or delete your data at any time — quickly and easily.

Regular Independent Audits

Hi7's security measures are regularly audited by independent third-party experts, so you can play with peace of mind.

Start Safe Gaming Today

You've read hi7's privacy policy — now open an account with confidence and join Bangladesh's most trusted gaming platform. Your data is completely safe.

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